Category: Troubleshooting

How to remove VIPs from Mac Mail

Posted on August 24, 2018September 30, 2018 by Ellen

The more email you get, the more time the Mac Mail VIPs list will save you. Besides restricting notifications to the VIPs list, you can quickly check the VIPs folder in Mail, rather than wading

What to do when Eclipse won’t start

Posted on December 3, 2016August 19, 2018 by Ellen

After I installed Eclipse on a new iMac, I used it for several days and everything seemed OK. Then, suddenly, it stopped launching. No bouncing icon in the dock, no splash screen, just no response

How to fix a Mac Launchpad icon stuck on screen

Posted on September 19, 2016August 20, 2018 by Ellen

Mac’s Launchpad has a bug where when you try to click an application icon, instead of opening the app, it moves as if you were dragging it, not clicking it, then remains on the Desktop

Cursor duplicated or ghosted when font size increased on Windows Server 2012

Posted on September 22, 2015August 20, 2018 by ellen

After increasing the overall font-size to medium in the Display control panel in windows server 2012 when viewed through Microsoft Remote Desktop, the mouse cursor multiplied itself into triplets. Only the middle cursor was in

How to fix a Share that is not shown in Computer Management in Windows Server 2012 R2

Posted on June 13, 2015September 30, 2018 by ellen

There are always a few gotchas when migrating between Windows Server versions. In older Windows Server versions, shares I created by right clicking a folder and selecting Properties > Sharing would also be editable within

Can’t delete files off SD card? How to fix

Posted on June 22, 2014 by ellen

I’ve used a 32G SD card for several years with no problem. This morning I tried to delete some folders from it and found that there was not “Move to Trash” selection in the menu.

iPhoto corrupting photos

Posted on April 26, 2014 by ellen

I’ve always liked the streamlined workflow of iPhoto for rapid color correcting, cropping and straightening my photos before I upload them to Flickr. So I was dismayed to find after upgrading to version 9 that it

Safari error: This website requires a client certificate

Posted on March 29, 2014August 22, 2018 by ellen

The other day I tried to load a URL in Safari that has worked dozens of times before, but now Safari prevented it from opening entirely, instead presenting this dialog: The website “[my requested URL]”

Troubleshooting database imports on hostgator or other shared hosts

Posted on March 12, 2014 by ellen

When restoring an old MySQL-based site on Hostgator, I tried to use phpMyAdmin to import the database dump-file. It failed to import no matter how I cut the file up into segments or compressed it.

IOS7 Visual Accessibility

Posted on February 24, 2014March 22, 2014 by ellen

Is there anyone over the age of 45 who thinks iOS 7 hasn’t been a visual disaster? I’ve been using the iOS7 interface for quite a few months now, and having seen my friends and

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