Solving technology problems, one at a time
If you get this error when trying to upgrade the operating system on an iPhone or iPad:
“There are purchased items on the iPhone (iPad) “[name of device]” that have not been transferred”
Things to try:
Continue readingMost of the users I work with with are unfamiliar with the concepts of FTP transfer or compressed archives, primarily because they never have to use them. These days, there are other options for transferring files than FTP, with a fast network and various cloud sharing services, and documents rarely have to be compressed, even for email purposes.
But occasionally, we run into something that really has to be zipped to get to the destination in working order, or where FTP is the only method available for transfer. So here are some tips and suggestions for those who have never used zip or ftp before.
Continue readingI often use the command console.log() to trace the execution of my javascript functions in Firebug’s or Safari’s consoles. The only problem is, Internet Explorer doesn’t understand console.log() and moreover, it doesn’t error out gracefully.
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The other day I received a PDF file that need to be converted back to Word or text format. But every attempt to save it from Acrobat Pro to Word resulted in the error shown above:
Continue reading“Acrobat was unable to make this document accessible because of the following error:
Could not save page structure. [12]
Please not that some pages of this document may have been changed. Because of this failure, you are advised to not save these changes.”
I use Groupwise at work, and other accounts for everything else, and I have them all in Mail.app so I can go through all my new mail quickly. Mail.app cannot do Groupwise calendaring and appointments,
Continue readingGoogle Docs has an A3 selection right within File > Page Setup. In Google Sheets, you will find it under the Print Settings (File >Print). No more special settings are needed, as in the past.
Continue readingWe are using an ASP script to create iCal files from a database, so another department can display the events on their web-based calendar.
Their calendar page is outside the corporate firewall. The ASP script needs to reside on and IIS server within the firewall. I needed a fool-proof way to transfer the ical file nightly out to an external web server so it could be accessed by any calendar applications that need to use it. The best way I’ve found so far is to create a batch file with command-line FTP instructions, and add it to a Windows scheduled task.
After a server containing a SQL Server database is restarted, you may get the error
Connection Error: (provider: Shared Memory Provider, error: 0 - No process is on the other end of the pipe.
Or you may get an error like the one below:
Continue reading"A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connection.s (provider: Shared Memory Provider, error: 40 – Could not open a connection to SQL Server) (Microsoft SQL Server, Error: 2)”
While setting up Nutch on a Mac, I kept getting this error in the terminal:
Error: JAVA_HOME is not set
To fix the error on OS X 10.6.x (Snow Leopard), enter the following at the command prompt:
export JAVA_HOME=$(/usr/libexec/java_home)
On 10.5 and above, the command line tool /usr/libexec/java_home dynamically finds the top Java version specified in Java Preferences for the current user. Using this method will allow the path to automatically change as software updates change Java versions.
Continue readingA quick troubleshooting tip for Mac users: If you are having problems with image icons in the Finder that look like generic jpeg icons instead of icon previews, try relaunching the Finder. Select Force Quit
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