Solving technology problems, one at a time
I’ve been downloading disk image files (.dmg) containing Mac utilities and applications with no problem for years, but all of a sudden, a particular update .dmg always downloads in a corrupted form. I’ve been trying
Continue readingA few days ago, my iTunes started giving me messages like “iTunes could not sync contacts to the iPhone “My iPhone” because the iPhone disconnected.” It wasn’t syncing anything to the iPhone anymore.
After reading this forum thread I tried resetting the sync history in the iSync application preferences. This did not help and instead caused iSync reminder messages to come up every few minutes.
I also tried syncing the iPhone with all the “info” selections unchecked, and then finally replacing all info on the iPhone by checking “Replace with information from this computer” in the Info tab in iTunes. This last change seemed to work, but I realized later that something else had probably helped fix it:
I’d had a USB hard drive plugged into the same USB hub as my iPhone for the last few days, and when nothing else was working, I finally shut it down and unplugged it. So there was more power for the iPhone coming from the hub. It is a power issue.
Continue readingAt work, I installed Internet Explorer 8 on an old computer running XP to see how well it would work with our Learning Management System. It was immediately apparent that the scrolling and rendering performance
Continue readingA friend’s iPhone stopped functioning correctly when making or receiving calls. When he would call, people on both ends could not hear each other, unless he hit the “Speaker” icon. I tried resetting all settings
Continue readingWith the advent of IE 8, I started getting calls about a new error when accessing our learning management system.
“Navigation to the webpage was cancelled.”
This error can be caused by many things, but in this case, I believe it has to do with the fact that the LMS has both secure and insecure assets in the frameset. Unfortunately, many times messages will come up asking people whether they want to view both types, and they will click “no” without knowing that the page requires them to function.
Since I can’t ever really know what is going on with a user’s home computer’s security setup, I simply tell them to reset their Internet Explorer to its default settings.
Continue readingWith some microphones, particularly Plantronics USB headset mic’s, you may get an error when you try to set the Microphone Level in Powerpoint. “Powerpoint is not receiving sound from the microphone. Try one of the
Continue readingAs if the current crop of virus warnings and financial data-stealing Trojans weren’t enough, mandatory security updates just came out for both Movable Type and Drupal. The Movable Type upgrade went without incident but Drupal
Continue readingI had a lot of trouble trying to update the Views module. When I would attempt to run update.php, I got the White Screen of Death. I removed several modules and tried to view the
Continue readingIf you are having problems sending mail from the iPhone, try the following. Settings > Mail, Contacts, Calendars Under Accounts, click the account you are having trouble sending mail with. Scroll down to Outgoing Mail
Continue readingThe scrolled window setting is a feature in Snagit that can be used to capture a page or application whose contents are too long or too wide to fit in one window. There is an “auto-scroll” setting which is supposed to scroll the window vertically or horizontally until all the content is captured.
I’ve never been able to get that to work and assumed it was broken on Windows XP. Perhaps it works on Vista. After playing with all the options I did finally manage to find a good workaround, although I still can’t get the default “auto-scroll” setting to work.
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