Month: April 2008

“Certificate couldn’t be read” errors in Mail.app

Corporate mail servers often used SSL certificates, and sometimes these certificates expire. At that point you may start getting “Certificate couldn’t be read” errors in Apple’s Mail.app.

According to Apple, permanently accepting a self-signed SSL certificate may fix the problem.

  1. Click the Show Certificate button in the error message.
  2. Hold down the option key and drag the certificate icon out of the error window to your desktop.
  3. Double-click the certificate icon on the desktop, and choose X.509 Anchors from the pop-up menu. Click Add. You must have permission to administer the computer for this procedure to work.
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Captivate 3 Quizzes marking “failed” when quiz is not completed

We use Captivate 3 quizzes sometimes with our Docent 6.5 LMS. Usually the quizzes have multiple parts or “SCOs” but occasionally we build one that has only one part.

Sometimes people launch a quiz but need to quit before they are done taking it, and in such cases we would prefer it be marked “incomplete” and allow them another chance to take the quiz. Usually we would also prefer any failed quiz to be allowed to be retaken.

But, by default, Captivate sees any failure to reach the mastery score as completions.

There is an easy fix,
suggested by Franck Buland on the Adobe Captivate forums

– simply modify the [project].htm file at lines 95, 96, 97.

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Java error message: Several Java Virtual Machines running in the same process

When attempting to launch browser-based SCORM courseware, people have been getting the error: “Several Java Virtual Machines running in the same process caused an error”

Apparently many people have this issue since upgrading java. I came across it because it can affect the delivery of elearning courses if the learning management system relies on a java-applet based scorm adaptor to communicate.

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