Tag: ssl certificates IE internet explorer security troubleshooting browsers

Fix certificate issues on IE8

Our LMS users sometimes have problems accessing SCORM learning activities. These days, when all other possible causes (java not installed, security settings, etc.) have been eliminated, the next most likely culprit is an expired certificate. The JAVA adaptor used by our LMS is very particular about security, and fails with various silent exceptions if the certificates aren’t in order.

  1. To fix this, you’ll need to install the new, valid certificate and remove the expired one. Navigate to the problem website, and click the padlock icon next to the location bar.

    clickpadlock.jpg

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