Supporting informal learning in the workplace
Supporting Informal Learning
Informal learning is particularly useful where learners are not novices in a subject area and have some background, but are trying to add skills or need additional support for the details of unfamiliar tasks. Training people to find the information they need when they need it may work as well as training them to remember all the information they need, especially if they will not be putting the new skills to use frequently enough to keep it all memorized.