Solving technology problems, one at a time
I use several large external drives with my iMac to manage photos and multiple systems. Lately I’ve had a frequent problem with Finder crashes. Using Force Quit to “Relaunch” the finder does cause it to quit, but it never restarts.
Continue readingIf your iphone starts flashing the error message “This accessory is not made to work with the iphone” whenever you plug it in to try to sync it with iTunes, try plugging it directly into the computer, with no hub or dock in between.
Continue readingWhen installing PHP on IIS, I ran into this: in general, php files worked, but phpinfo.php files were not. They were blank when browsed.
Continue readingIf you install phpMyAdmin on IIS and get the error:
PROBLEM: cannot load mcrypt extension. please check your php configuration
This could be due to the extension being missing or that it is not listed correctly in php.ini file. Listed below are the instructions from around the web that I followed to get this working:
Continue readingIf you have change the IP address that an IIS website is pointing to, then find that when you try to restart IIS services you get the error:
The network location cannot be reached.
…you may need to use a utility called httpcfg to tell IIS to listen specifically to the new IP.
Continue reading
Informal learning is particularly useful where learners are not novices in a subject area and have some background, but are trying to add skills or need additional support for the details of unfamiliar tasks. Training people to find the information they need when they need it may work as well as training them to remember all the information they need, especially if they will not be putting the new skills to use frequently enough to keep it all memorized.
A couple of weeks ago, I was working on a custom HTML wrapper for Captivate quizzes that would behave one way if a score were already stored for that quiz, and another if the score were non-existent or zero.
So, how best to test for the existence of a score? Usually I test for the existence of a value with
Continue reading
if (typeof foo != "undefined"){do something}
If you are having problems with Adobe Presenter after installing Office 2010, chances are, Presenter needs to be updated. Unfortunately Presenter won’t automatically alert you of this, and I’ve found that very few people figure out that it should be updated on their own. Often, Flash needs to be updated also. Here’s how to update Adobe Presenter and Flash.
Continue readingA customer called me the other day with a problem with Adobe Presenter. Video imported onto a slide would not play, no matter whether imported by Powerpoint’s insert functions or through Presenter’s own import functions.
To fix this problem, first update the Flash player to the latest version.
Continue readingIn Captivate versions up to version 4, it used to be easy to copy slides from one project to another. by simply importing slides from any other project.
But Captivate 5 lacks the import slides feature! However, another way to copy slides is to use copy/paste. According to the documentation it should be possible to open one Captivate file, select and Copy slides in Filmstrip view and Paste them into another project. I’ve found though, that in some projects you cannot copy slides. The copy command does nothing in some projects, where in others, it acts as expected.
This problem appears to be linked to the existence of a score page at the end of a quiz.
Continue reading