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Captivate external links that don't work on imported Powerpoint slides


October 17, 2011
Captivate | Troubleshooting

The other day a Captivate author showed me a new problem: on one slide, resource links she had put into a slide imported from Powerpoint were not working.


At first I thought it might be a security issue or a problem with absolute vs. relative links, but it turned out to be caused by overlapping clickboxes. She had started the project by importing a Powerpoint file, selecting "Advance slide on click" rather than "Automatic advance" when importing. This setting creates large clickboxes that cover the entire slide, and the slide-encompassing clickbox was overlapping our link clickboxes.

We removed the slide-covering clickbox and added a Next button, which made more sense anyway, and the links now work.

One other thing to check, particularly if you are new to Captivate. When a clickbox is inserted, it has a duration. Check the Timeline to see that its duration lasts the whole slide duration, or at least until you will want to click it.

Posted by ellen at October 17, 2011 08:45 PM | TrackBack

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