Screenshot of Windows Media Player shows black instead of video image.
November 30, 2004
Most Popular | Video and Multimedia

When I opened a client's Word document containing a screen capture of a video player (she was trying to show me one frame of the video), the image of the video screen was blank. This turns out to be because when the video plays, it is actually playing in an overlay produced by hardware acceleration, which is NOT captured by most screen capture programs. To capture screenshots from video, you have to turn off hardware acceleration.

To disable it on Windows XP, select Run/Settings/Control Panel/Display
Then in the Display Properties window, select the Settings Tab. Click the Advanced button on the bottom of that panel. Then click the Troubleshoot tab.

Then, under Hardware Acceleration, drag the slider to None, and hit the OK button at the bottom of the window.

Thanks to the folks at for this one.

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Posted by ellen at November 30, 2004 01:11 PM


Thanks goodness for this post! I've had a heck of a time trying to find this solution.

You can also try CapTrue ( It is a replacement for Print Screen key combination, but also can capture Windows Media Player window (as well as the other video players)

We have the same problem bro but I have solved it. Guys' If you want to take screenshots on Multimedia player capturing the video including the player here's my tips.

Read this post.

Than you.

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