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iPhone "No Service" message


October 06, 2007
Most Popular | iPhone

My iPhone started displaying a "No Service" message a few days ago. When it didn't go away, I called the ATT Wireless people. Here are the easy steps to cure the problem:

  • Go to Settings:General:Reset.

  • Click Reset Network Settings

  • Enter your passcode if you have created one.

  • Click the red button: Reset Network Settings

  • The iPhone will take a minute to shut down, then it will reboot.
  • Hopefully, service comes back.

    While I was waiting for someone to help me, I started the process on the Apple Support site to get my $100 Apple Store Credit for early iPhone owners. As soon as the iPhone rebooted, the confirmation message came through. Nice way to check the connection!

    Posted by ellen at October 06, 2007 02:19 PM | TrackBack

     Comments

    Thanks! That worked for me too. The only thing that I might have done to trigger the bad behavior was spending all day yesterday in an area with no service.

    Posted by: Brian on October 15, 2007 12:18 PM

    I spent a few hours in a No service area today and my phone never recovered! I tried this and it didn't work! Any other suggestions?

    Posted by: 601-352-8949 on November 14, 2007 10:07 PM

    This worked great. I had a no service message and it appeared as though the battery was dead. After resetting I have service and the battery is showing up as charged. Thanks for the post.

    Posted by: CB on January 26, 2008 1:19 PM

    Thanks for the helpful post! Ran the battery down today pretty low for it to function properly. This fixed it right away.

    Posted by: jg on January 26, 2008 9:00 PM

    Be aware that if you have a Wi-Fi connection set up, the settings will be set back to the default and Wi-Fi passwords etc. will be lost.

    Posted by: Karlos on January 28, 2008 8:57 PM

    you are effin' awesome.

    Posted by: MalevolentUrge on February 22, 2008 3:03 AM

    God Bless you thanx!

    Posted by: janiece on February 29, 2008 9:52 PM

    Thanks so much for your help! I had missed so many calls and tried uninstalling my itunes because it wouldnt sync. You fixed it! Awesome!

    Posted by: jose on March 5, 2008 8:52 PM

    Rather than a data reset, I did a direct reboot (described in the iphone user guide)

    Press and hold both the Sleep/Wake button and
    the Home button for at least ten seconds, until the Apple logo appears.

    Posted by: steveg on March 5, 2008 8:56 PM

    I did hard reset, but didn't work. Finally,
    I had to eject the sim card and reinsert it. That did it for now.

    Posted by: brian on March 19, 2008 3:06 PM

    Thanks a bunch. I couldn't figure out what was going on.

    Posted by: Chris Davis on April 2, 2008 4:35 AM

    thank you so much!! good karma points for you!!

    Posted by: morgan on April 7, 2008 2:41 PM

    Thanks. This worked.

    Posted by: michelle on April 16, 2008 8:00 PM

    Thanks for posting this quick and easy solution!

    Posted by: emily on April 17, 2008 4:29 AM

    Thanks a lot - I had emailed AT&T and their email back to me was that they would contact me within 2 days!! I re-set and had Phone Service again immediately.

    Posted by: Victoria Lemaster on April 20, 2008 7:22 PM

    I was running on a 1.1.4 3.9 bl and i solved my problem by reflashing the bl to 4.6 and downgrading the baseband to 04.02.13_g and installing firmware 1.1.2 ... i then unlocked using geohot method and now my phone works perfectly.

    i was getting random no service about twice a day and sometimes it was for about an entire day.

    I hope this will help ... sry for my english

    Posted by: sebastien on April 21, 2008 6:13 AM

    woohoo worked for me too. Thanks a bunch!

    Posted by: hamish on May 9, 2008 2:14 PM

    Worked for me too! You rock!

    Posted by: HappyDude on June 16, 2008 5:44 PM

    Thank you! Much easier than talking to a phone tree.

    Posted by: Rachel on June 24, 2008 4:37 PM

    OMG it worked!!! Thank you so much. It took all of 30 seconds to fix it!!

    Posted by: blueshazban on July 6, 2008 11:17 AM

    Ooo wee!!.. you were first hit on google :) thanks , worked like a charm

    Posted by: noe on July 9, 2008 12:39 AM

    Thanks, it worked! Preciate chya.

    Posted by: Patrick on July 12, 2008 2:13 AM

    Hi there ,i upgraded my iphone to 2.0 by total accident as i know better . I went through the correct procedure to restore it back to its unlocked status , but now i have no service , and there is no carrier tab in the settings menu ????!!!! Any suggestions , or possible solutions !!!?? Thanks very much for your time !!!!!!

    Posted by: Paul on July 17, 2008 10:22 PM

    No carrier tab is necessary. On the iphone, go to Settings > General> Reset (all the way at the bottom) and click Reset Network Settings.

    Posted by: Ellen on July 18, 2008 9:55 AM

    Hi,

    Just wondering did you fix your NO SERVICE problem, My phone has the same message ever since I down graded to 1.1.4...any ideas how to fix?

    Joe

    Posted by: JoeD on July 22, 2008 9:31 AM
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