There have been several times when I’ve discovered that settings changes I make in Captivate Preferences or Properties are not being honored – my changes can be seen in the Preferences or Properties panels after closing and reopening the Preferences or properties, but they are not being used.

This includes things like changing reporting preferences, quiz behavior, scoring, clickbox link URL’s, changes to link targets, and other types of changes.

Usually the solution is to change the setting to something totally different, then SAVE the file. Reopen the file and make the change to the correct setting, and save again.