http://thedesignspace.net/ My daily explorations, troubleshooting, solutions and discoveries. en-us ellen@thedesignspace.net Wed, 13 Jan 2010 13:23:29 -0500 http://thedesignspace.net/MT2archives/000742.html In trying to gain some understanding of collaboration patterns, I came across an interesting article that proposes a layered ontology or model of collaboration that reconciles the many ideas on collaboration patterns expressed elsewhere. Towards an ontology of collaboration patterns proposes a "collaboration stack" which clarifies the relationship of collaboration patterns to collaborative services and to the underlying communication technologies.... http://thedesignspace.net/MT2archives/000736.html Once you've created a shared online space for your coworkers, you may discover with some frustration that it doesn't receive the level of interest you are hoping for. One reason for this reluctance to contribute may be lack of structure. Wikis don't make a lot of assumptions about how you want to structure or navigate through your data, and this... http://thedesignspace.net/MT2archives/000667.html Where is the best spot for an educational (or other) intervention? When there is a workforce performance or knowledge gap to fill, trainers understandably think first of using training to fill it. But is more training really always the best answer? Depending on the skills involved and the characteristics of the audience, process improvement, usability improvement, training or performance support... http://thedesignspace.net/MT2archives/000064.html Something that's been kicking around in my head for a while, is the fact that I find most large web archives and blogs frustrating to various degrees. Including my own site! The frustration has to do with what I would call, the "opacity" of sites to browsing, to discovery of information you do not know is there, and could not...